Contact HotshotUnited
Get help with carrier, driver, document, and loadboard workflows.
Use this page for setup questions, pricing questions, carrier onboarding help, driver portal issues, document workflow problems, loadboard questions, or Bailout intake questions.
- Email: support@hotshotunited.com
- Carrier users should include business name, owner name, and driver name if the issue is driver-specific.
- Drivers should include the carrier name and the document, load, or message they need help with.
Carrier setup
Get help with pricing, business profile, driver accounts, document templates, rate-con controls, and dashboard access.
Driver help
Get help with portal access, signed documents, messages, loadboard access, or assigned load records.
Bailout intake
Ask about truck-in-shop eligibility, required paperwork, title or lender details, mechanic information, and repayment workflow.